Refund policy

Return Policy

If you are not satisfied with your purchase you may notify us within 3 days of receipt for a refund of the cost of the purchased item. Shipping charges are not refundable and all returns are subject to a 20% restocking and credit card processing fee. Refunds will be issued in the same method as the order payment.
If an item needs to be returned due to our error, we may offer a full refund including shipping at our discretion. Any condition visible in our product pictures is considered to be disclosed and does not constitute an error or omission on our part.
Contact us before sending any item back as a return. The item must be returned in the same condition as received and must be shipped fully insured via any common carrier and must be trackable.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Returns must be mailed to:

BLACKSWAN ANTIQUES

510 Highland Ave, suite 188,

Milford, Mi, 48381 USA

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at infoblackswanantiques@gmail.com.